Shipping policy

SHIPPING POLICY

Tago Cards is responsible for your order from placement, to production and packaging. This stage takes approximately 3-5 business days once all design information has been provided to Tago Cards. Once your order has been handed over to the shipping carrier, our responsibility ceases.

Thus, any items damaged in shipping must be addressed with the shipping carrier themselves.

If your order is returned to us due to being undeliverable, a reshipment fee of 10% will be charged in addition to the original charges.

Please include a phone number with your order so that you may be easily contacted in the event that there is a problem with delivery.

SHIPMENT TRACKING NUMBERS

Tracking numbers will be provided for all shipments made by Tago Cards.


CUSTOMS POLICY FOR INTERNATIONAL ORDERS

Customs policies vary widely from country to country. Tago Cards does not have control over these fees, nor can we predict the exact cost of these fees.

Thus, we are not responsible for informing you of the specific fees that may apply; it is your responsibility, as the customer and the importer, to check what your country’s requirements are for all customs fees, before placing your order.

Please also be advised that when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.